El Molí Tours
Terms & Conditions
When you book our services, an agreement is made between you and El Molí Tours S.C.P. with address at El Moli, C/Baix 19, 08737 Torrelles de Foix, Barcelona, Spain. Fiscal number J63318620.
Please read the information on this page carefully. It sets out the terms and conditions governing the provision of these services.
NOTICE TO TRAVELERS
You should be aware that Spain & Portugal have particular features which may or may not appeal to you, including weather, food, local customs, etc. There are different living standards and conditions with respect to the provision of utilities and services. By buying the particular travel service you have selected, we assume that you have made all reasonable inquiries about the travel service.
Tour prices are provided with every description. Rates quoted in Euros and are subject to change without notice.
VISAS AND DOCUMENTATION
Tour participants will ensure that they comply with all the visa and health requirements of countries they intend to visit. It is the passengers' responsibility to obtain and carry appropriate travel documents for entry into all countries proposed to be visited. El Molí Tours S.C.P. shall not be held responsible should visitors fail to provide the proper documentation.
The outline of the itinerary must be taken as an indication of what each Group should accomplish and not as a contractual obligation on the part of El Molí Tours S.C.P. Any changes in itinerary may be caused by local political conditions, delays, mechanical breakdown, weather, border restrictions, sickness or other unforeseeable circumstances. No refund will be given for services not fulfilled. It is a fundamental condition of joining the tour described in the itinerary that you accept this flexibility and acknowledge that delays and alterations with resulting consequences, comfort or disappointments are possible.
Participants' tour Portfolio will be sent via email. Client will also received further information upon commencing the tour.
All our escorted tours are costed on a minimum group size. If we do not achieve this minimum, then you will be given the choice, 45 days prior to departure, to either request a full refund or else pay a small Group surcharge and continue with the tour if all participating members agree to the terms.
RESERVATIONS AND DEPOSITS
A 50% deposit for land package is due within 7 days to confirm booking request. Final payment is due 45 days before the tour departure.
TOUR INSURANCE PROTECTION
To protect yourself against cancellation charges, we highly recommend that you purchase Travel & Medical Insurance for your added protection and convenience. We accept no responsibilities for these items.
REFUNDS AND CANCELLATIONS
A 90% refund (10% of package price is non-refundable) will be made if cancellations are received a minimum of 60 Days prior to the Tour departure. From 59 to 30 Days 50% of the tour cost is non-refundable. From 30 days prior to departure, 100% of the tour cost is non-refundable. No refunds are made for any unused services including sightseeing tours, transportation, etc. with or without notice and the above schedule lists cancellation penalties in effect from time of reservation on any tour or extension.
In case of your cancelling any portion of the tour while en route, there are no refunds for sightseeing tours or any other services or costs.
CHANGES OF BOOKING
Changes made 30 or more days prior to tour start date are free
Changes made less than 30 of tour start date will incur a non-refundable fee of €50
CHANGE OF ITINERARY
No changes can be made in the itinerary as set out in the itinerary once travel has commenced unless confirmed by the Tour organizers in accordance with the provisions listed here.
CHANGE OF HOTELS OR SERVICES
El Molí Tours S.C.P. reserves the right to substitute services listed for others of a similar category. In the event of any program changes while you are on the tour, you will be immediately informed. Any costs incurred due to changes made by the tour participants or due to additional services requested will be borne by the tour participants.
El Molí Tours S.C.P.. shall assume no responsibility in any way for any injury, loss, accident, or delay that may be caused by either reason or default of any company, agent or person engaged in carrying our arrangements for the tour. Further no responsibility can be accepted for any additional expenses incurred by the passengers due to delays, omissions, rerouting, changes in the schedule of the airlines or other events resulting from improper documents carried by the passenger, or by any act of government or any authority, strikes, civil disturbances, political unrest, acts of God and any act or omission or event while the passengers are not aboard their conveyances.
ITINERARY, ACCOMMODATIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.